How we supply
How it works
FGR Online supplies industrial equipment, systems and components to businesses in Africa and international markets. We work with OEMs and manufacturers so you get the right equipment, clear information and one accountable point of contact.
The process
- 01
Tell us what you need
Use the quote form or WhatsApp. A specification, datasheet, drawing or nameplate photo is ideal; a clear description of the duty is enough to start.
- 02
We match the equipment
We select equipment from our OEM and manufacturer network that meets your specification, and check the technical details against your requirement.
- 03
You receive a clear quotation
Item, manufacturer, origin, lead time, delivery terms, documents and warranty arrangements, in writing, before you commit.
- 04
We deliver
Freight to your site or port can be included, with the route and delivery terms stated in the quotation.
- 05
We stay with you
After delivery we remain your point of contact for warranty claims, spare parts and questions, working with the OEM.
Clear product information, every time
Every catalogue item shows its specification, the manufacturer reference it comes from and anything that still needs confirming. For the 1,000 kg liquid oxygen vessel, for example, the page sets out capacity, pressure, materials, safety devices and handling limits for each manufacturer option, so you can compare them side by side.
See the oxygen vessel comparisonWhat every quotation states
- The equipment, its specification and its manufacturer
- Country of origin and lead time
- Delivery terms (Incoterm and named place) and freight, if included
- Documents supplied, such as datasheets, certificates and manuals
- Warranty coverage and after-sales support arrangements from the OEM
- Price, currency, validity and payment terms
Our commitments
- Specifications are confirmed with the OEM before you order
- Manufacturer branding and documents are supplied as issued
- Nothing is ordered until you accept the quotation
Useful background: Incoterms for imported equipment and how to write a specification.
Global reach
Supplying Africa and international markets
Delivery terms are quoted per order. Choose a region to see what applies.
Africa
FGR Online's head office is in Pongola, KwaZulu-Natal, South Africa, supplying customers across Africa.
Supply and delivery to this region are quoted per order. Tell us the delivery address and required date; the quotation states the delivery terms, freight route and lead time before you commit.
Need equipment delivered somewhere specific? Request a freight and delivery quote.
Have a specification? Send it.
Datasheets, drawings, nameplate photos or a list of part numbers are all useful. Attach them to a quote request, or send them to us on WhatsApp.